How we work
How we take over and run your IT.
Every engagement follows the same four phases, on terms that fit how you want to work with us.
How we work
How we run managed services.
Every engagement follows the same four phases. Service isn't disrupted on the way in, and it keeps getting better once we're running it.
Assess
Discovery of the client environment, tooling, risks and service requirements.
Transition
Structured knowledge transfer, runbooks and parallel run, with no disruption to service.
Operate
24x7 monitoring, incident, problem and change management through NOC and SOC teams.
Improve
Automation, AIOps and regular service reviews to reduce noise, cost and risk over time.
Built into every managed service
Engagement models
Work with us the way that fits.
Five ways to work with us, from full operational ownership to a specialist inside your team. The delivery standards are the same in every one.
What do you need from us?
Compare all five models
| Model | What it is | What you can expect |
|---|